A NEW APPROACH TO SAFETY FOR NON-‐HEALTH CARE RESCUE TEAMS
An Eur-‐Opa 2014-‐15 Project
What are soft skills? Soft skills, also calledNon-technical skills, reflect the interpersonal(e.g.communication,teamwork,andleadership) and cognitive skills (i.e. decision-making and situationalawareness),thatcomplement rescuers technical skills. In case of emergency or disaster, non-technicalaspectsofperformanceareeffectively captured by the way a team works together to deliver care safely.