Soft skills in disaster preparedness and relief
A NEW APPROACH TO SAFETY FOR NON-‐HEALTH CARE RESCUE TEAMS An Eur-‐Opa 2014-‐15 ProjectWhat are soft skills ?
Soft skills, also called Non-technical skills, reflect the interpersonal (e.g. communication, teamwork, and leadership) and cognitive skills (i.e. decision-making and situational awareness), that complement rescuers technical skills. In case of emergency or disaster, non-technical aspects of performance are effectively captured by the way a team works together to deliver care safely.